Workshop Breakdown

Know Better. Adopt Smarter.

Everyone is talking about Agentic AI, but most retailers don’t actually need it. In this session, we’ll help you answer the question every eCommerce leader is asking: Which AI actually makes sense for my business?

You’ll learn when Gen-AI is enough to accelerate content, product discovery, and customer support, and when an Agentic AI can drive complex, autonomous operations like Zero-Click Commerce. We’ll walk through practical, real-world strategies that boost conversions, improve the shopper experience, and guide smarter AI investments today without a full site rebuild or overwhelming your team.

Topics Covered

1. Gen-AI vs Agentic AI Basics

  • What each one is and how they differ in simple terms.

2. Choosing the Right AI for Your Business

  • When Gen-AI is enough and when Agentic AI makes sense today.

3. Data and Readiness Essentials

  • What data and setup each AI approach actually needs.

4. Using Gen-AI for Content and Discovery

  • How retailers use Gen-AI for search, on-site answers, and customer support.

5. When to Go Autonomous with Agentic AI

  • Use cases where AI can handle workflows and zero-touch operations.

6. Driving Conversions with Minimal Disruption

  • Practical strategies and real retailer examples that deliver results.

Who Should Attend

  • Retail leaders evaluating AI investments
  • eCommerce and digital strategy managers
  • Operations teams exploring automation opportunities
  • Marketing teams responsible for conversion growth
  • Customer experience or support managers
  • Anyone looking to improve the shopper experience and business outcomes

Exclusive Freebie: AI Maturity Review

All attendees receive a free AI Maturity Review to assess how ready your business is to leverage Gen-AI or Agentic AI effectively. You’ll get personalized insights into your data, processes, and the potential of your AI adoption, helping you make smarter decisions and prioritize investments that drive real conversions.

Limited spots available. Reserve your session to claim your review.

Get to Know the Speakers

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Shawn Post

AI Solutions Expert, ConversionBox

Shawn helps retailers leverage AI to drive conversions, streamline operations, and scale personalized experiences. He brings hands-on experience implementing Gen-AI and Agentic AI solutions that deliver measurable business results.

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Sathish Kumar M

CRO Specialist & eCommerce Strategist, ConversionBox

Sathish works with eCommerce leaders to optimize conversions and customer journeys. He specializes in practical AI adoption strategies that boost revenue, improve shopper experience, and maximize ROI.

Cut through the hype and make the AI decisions that truly drive your retail business forward.