Turn Customer
Questions Into
Revenue Intelligence
ConversionBox reveals what shoppers ask, what information is missing, and where decisions break, then turns those signals into actionable merchandising and content intelligence.
decisions
Customers ask with intent. Buying decisions fail when information is missing.
Most ecommerce teams miss revenue not because of traffic or products, but because:
Shoppers ask clarifying questions that never surface beyond chat or support logs
Critical buying questions appear during discovery, but go unanswered on the site
Customers hesitate because key details, comparisons, or explanations are missing
Merchandising decisions are made without visibility into real buyer uncertainty
Revenue leaks occur where questions signal confusion, not lack of intent
ConversionBox Turns Shopper Questions into Actionable Revenue Intelligence
Reveals what shoppers ask in real time
Every question, comparison, and clarification is captured as structured insights rather than disappearing into support logs.
Uses real buying intent, not assumptions
Insights are based on live shopper behavior and questions, showing what matters most at each decision stage rather than inferred analytics.
Connects questions to buying intent
Insights reflect real purchase context, showing which questions signal hesitation before conversion.
Guides smarter revenue decisions
Merchandising and content updates focus on proven blockers, unlocking revenue hidden inside unanswered questions.
3 Core Capabilities That Drive Conversion
Full Store Shopping Assistant
Reveals what shoppers ask across the buying journey
ConversionBox Full Store Shopping Assistant captures the questions shoppers ask as they browse, compare, and decide across the entire store. These questions expose hesitation, missing information, and unclear choices before conversion.
Learn More →
Product Page AI Assistant
Identifies missing information that blocks conversion
ConversionBox Product Page AI Assistant surfaces the exact fit, spec, compatibility, and usage questions shoppers ask before adding to cart. These questions highlight where product pages fail to answer real buying concerns. Patterns across questions reveal which product details require clarification to support confident purchase decisions.
Learn More →
AI Search
Uncovers real buying intent behind unclear searches
ConversionBox Conversational AI Search captures natural language queries, follow-ups, and clarifications when shoppers struggle to find the right product. These interactions reveal intent that traditional search analytics miss. Search conversations highlight discovery gaps and unmet expectations that directly impact conversion.
Learn More →How it comes together:
From Buyer Uncertainty to Informed Revenue Decisions
Results eCommerce business see
60%
Buying questions surfaced before adding to the cart
45%
Faster identification of content and product gaps that block conversion
30%
Lift in conversion on pages optimized using question-led insights
25%
Increase in revenue influenced by intent-driven merchandising decisions
Built to launch fast
No website rebuild required
SeamlessWorks with existing product data
CompatibleQuick integration with ecommerce platforms
Plug & PlayLaunch in days, not months
RapidFull control for ecommerce teams
Self-ServeSKU-based pricing. No surprise billing.
TransparentWhy Users Love ConversionBox
Excellent Price and Service Compared to Competition
The team at Conversionbox are super helpful and really want you to succeed. The software itself is easy to use and works well. They took care of all of the implementation and let me know when it was ready to go.
Great Product and Great Service
We switched our search engine on our website to ConversionBox recently for a couple of different reasons. One, they were less expensive and two the look of their search was more appealing to me.
Merchandising is Now Spot-on
Our merchandising is now spot-on. Customers love personalized recommendations, and we’re seeing more repeat buyers than ever.