Reduce Merchandising
and Support Effort
ConversionBox reduces the manual work required to manage product discovery and pre-purchase support by answering shopper questions automatically and learning from real buying behavior.
merchandising
Product Discovery does not Scale. Human Effort Fills the Gap.
Most operational effort exists not because teams are inefficient, but because:
Merchandising teams manually explain product differences
Support teams answer the same pre-purchase questions repeatedly
Product differences are explained by humans instead of the site
Shoppers escalate basic questions instead of self-serving
Human intervention is required before confidence is formed
ConversionBox Replaces Manual Merchandising and Support with Automated Guidance
Learns automatically from shopper behavior
Merchandising improves based on real searches, clicks, and outcomes without constant manual rule updates.
Deflects pre-purchase questions at the source
Shoppers get answers during discovery instead of escalating basic questions to support teams.
Reduces manual merchandising intervention
Product guidance adapts dynamically, removing the need for frequent filter tuning and category adjustments.
Scales product knowledge without scaling teams
Consistent explanations live on the site, not with individual merchandisers or support agents.
3 Core Capabilities That Drive Conversion
AI Merchandising
Automates product discovery without manual rules
ConversionBox AI Merchandising learns from shopper behavior and automatically adjusts rankings and relevance. Merchandising adapts on its own as demand, inventory, and intent change. This eliminates ongoing maintenance work and prevents discovery issues from becoming operational overhead.
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Product Page AI Assistant
Deflects pre-purchase questions before they reach support
ConversionBox Product Page AI Assistant answers common clarification questions about fit, specs, compatibility, and usage directly on product pages. Resolving uncertainty during evaluation prevents shoppers from escalating basic questions to chat, email, or tickets.
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Smart Filters
Reduces filtering complexity and merchandising intervention
ConversionBox Smart Filters adjust based on real shopper behavior. Merchandising teams stop manually tuning filters and category logic. Shoppers narrow options correctly, reducing misnavigation and support escalations.
Learn More →How it comes together:
From Manual Effort to Automated Discovery
Results eCommerce business see
50%
Reduction in manual merchandising effort
40%
Fewer pre-purchase support tickets
25%
Less time spent maintaining filters and rules
60%
Product questions resolved without support
Built to launch fast
No website rebuild required
SeamlessWorks with existing product data
CompatibleQuick integration with ecommerce platforms
Plug & PlayLaunch in days, not months
RapidFull control for ecommerce teams
Self-ServeSKU-based pricing. No surprise billing.
TransparentWhy Users Love ConversionBox
Excellent Price and Service Compared to Competition
The team at Conversionbox are super helpful and really want you to succeed. The software itself is easy to use and works well. They took care of all of the implementation and let me know when it was ready to go.
Great Product and Great Service
We switched our search engine on our website to ConversionBox recently for a couple of different reasons. One, they were less expensive and two the look of their search was more appealing to me.
Merchandising is Now Spot-on
Our merchandising is now spot-on. Customers love personalized recommendations, and we’re seeing more repeat buyers than ever.